Privacy Policy

Information We Collect

When you use our services, we collect different types of information. Some you provide directly, others we gather automatically as you navigate our platform.

Personal Information You Provide

• Name, email address, and phone number when you register
• Professional credentials and work history for verification purposes
• Payment information processed through secure third-party providers
• Communication preferences and subscription settings
• Messages you send through our contact forms or support channels

Automatically Collected Information

Our systems automatically log certain data when you access our platform. This helps us improve service quality and troubleshoot technical issues.

• Device information including browser type and operating system
• IP address and approximate geographic location
• Pages visited, time spent on each page, and navigation patterns
• Referring websites and search terms used to find us
• Technical data like screen resolution and connection speed

How We Use Your Information

We use your data to provide better services and keep you informed about relevant opportunities. Everything we do with your information serves a specific purpose.

Data Protection Under Philippine Law

As a company operating in the Philippines, we comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and regulations from the National Privacy Commission.

Your Rights Under Philippine Law

• Right to be informed about data collection and processing activities
• Right to access your personal information we hold
• Right to object to processing your data for specific purposes
• Right to correct inaccurate or outdated information
• Right to erasure or blocking of data under certain circumstances
• Right to damages if your rights are violated
• Right to file a complaint with the National Privacy Commission

Information Sharing and Disclosure

We don't sell your personal information to anyone. Period. But we do share data with trusted partners who help us run our services effectively.

Service Providers

We work with companies that provide essential services like payment processing, email delivery, and cloud hosting. These partners can only use your data to perform their specific functions and must protect it according to our standards.

Legal Requirements

Sometimes we're legally required to share information. This happens when we receive valid court orders, respond to government requests, or need to protect our rights and property. We'll always verify the legitimacy of such requests before disclosing anything.

Business Transfers

If UltraPrime Bridge merges with another company or gets acquired, your information would transfer as part of that transaction. We'd notify you beforehand and explain any changes to how your data is handled.

Data Security Measures

Protecting your information is something we take seriously. We've implemented multiple layers of security to keep your data safe from unauthorized access, alteration, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure authentication protocols with password requirements
• Continuous monitoring for suspicious activity
• Regular staff training on data protection practices
• Incident response procedures for potential breaches

Despite our best efforts, no system is completely foolproof. If a data breach occurs, we'll notify affected users within 72 hours as required by Philippine law.

Data Retention and Deletion

We don't keep your information longer than necessary. Our retention periods depend on why we collected the data and any legal requirements we need to meet.

Standard Retention Periods

• Account information: Kept while your account is active plus 3 years
• Payment records: Stored for 7 years per tax regulations
• Communication logs: Retained for 2 years for quality assurance
• Usage analytics: Aggregated and anonymized after 18 months
• Marketing data: Deleted within 30 days of unsubscribing

Requesting Data Deletion

You can ask us to delete your account and personal information at any time. Send your request to our Data Protection Officer, and we'll process it within 30 days. Some information might need to be retained for legal purposes, but we'll explain that clearly.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential cookies that make the website function properly
• Performance cookies that show us which features get used most
• Functionality cookies that remember your settings and preferences
• Analytics cookies that help us improve the user experience

You can control cookies through your browser settings. Keep in mind that disabling certain cookies might affect how our platform works for you.

International Data Transfers

Some of our service providers operate servers outside the Philippines. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Philippine standards.

We use standard contractual clauses approved by the National Privacy Commission and only work with countries that provide adequate data protection levels. If you have concerns about international transfers, contact our Data Protection Officer for specific details.

Children's Privacy

Our services are designed for investment professionals and not intended for anyone under 18. We don't knowingly collect information from minors. If we discover we've accidentally gathered data from someone underage, we'll delete it immediately.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. The date at the top of this page shows when we last revised it.

Continuing to use our services after changes take effect means you accept the updated policy. We recommend reviewing this page periodically to stay informed about how we protect your information.